How DANA And QRIS Data Are Recorded
We collect only the account and transaction details needed to operate your access and answer account questions. During registration, we may record your phone number, verification status and sign-in events; when you use DANA, OVO, GoPay or QRIS, we keep payment references and status details rather
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than treating your wallet as our own account. Bank transfer and virtual account records can also be linked to your account for reconciliation. We use device and browser signals to recognise unusual sign-ins, including mobile access from Surabaya or elsewhere in Indonesia. We do not ask
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for a wallet password through our support route. Access and eligibility depends on local law, and any request about a payment record should include the account step or reference involved.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.